Staff Portal

Coronavirus (COVID-19) Advice & Guidance

Updated 26 May 2021 

What’s happening at Richmond


While we will make every effort to provide all of our students with any updated information, the COVID situation may change quickly, and the advice below is subject to change on the basis of UK Government policy.


Latest UK Government advice

Restrictions are easing across the UK.

From 17 May 2021

The rules for entering England have now changed depending on where you have travelled from outside the UK. The UK has implemented a traffic light system including a red, amber and green list of countries, with each colour signifying different rules around Covid testing and quarantining. These may change, please check out the latest here.

In England, from 17 May, you can now socialise indoors in a group of up to 6 people or 2 households, including for overnight stays. Up to 30 people can meet outside. Pubs, theatres and other venues can open indoors. Hotels, hostels and B&Bs can open for people on holiday. Read the guidance on what you can do.


For students on campus

  • We have been informed of 8 employees who have tested positive for Coronavirus
  • We have been informed of 24 students who have tested positive for Coronavirus – one of these students has been on campus this semester or last semester

These are cumulative figures for positive tests among employees and students since the COVID-19 pandemic began.


Update on campus services

  • In person services including catering, security and cleaning will remain available this semester
  • Student Affairs provision will be unchanged. In-person Student Affairs support is available at Richmond
  • Registry Services will continue to be available on email and phone, and Zoom and in-person appointments with any members of the team can be booked on request
  • Library service hours on campus have been reduced but online support services remain available. Please refer to the Library calendar
  • Finance Department is available to contact via email or via telephone Monday to Friday 10am to 4pm on +44 (0) 20 8332 8209. Details on how to pay can be found here.
  • Other offices and departments will be available both in-person and online

We would like to thank all of our students for their perseverance and persistence during these very challenging times. We are all looking forward to a change in the COVID situation in 2021, and the University will respond and adapt accordingly. The education of our students and their safety remain our top priorities.


Safety measures

We have made a number of changes on campus to keep students safe. These measures include:

  • Mandatory face coverings in transit areas and common areas where 2 metres social distancing is not possible plus face coverings to be worn in all classrooms
  • On-campus accommodation: students are being housed in zones which will operate as a household with some shared facilities and common space. This is a response to Government guidance about limiting contacts while in larger residential areas
  • Hand sanitiser at every entrance, in computer labs, library and offices
  • Unique entrances and exits to each building
  • A marked traffic system to ensure social distance
  • Stepped up cleaning on high touch areas and public toilet facilities
  • All guests must sign in and out at our reception desk and must follow our guest guidance to comply with NHS Track and Trace
  • Students visiting offices must adhere to social distancing requirements and must wear face coverings. Room capacities will be posted at each entrance. These capacities cannot be exceeded
  • Chairs and tables have been spread out in the dining hall, in the library and in common areas to ensure social distancing and capacities are reduced to make it easier to manage crowds. Both the dining hall and the cafes offer take away options at every meal
  • Anyone experiencing any symptoms: fever, cough, loss of smell/taste, etc will be required to isolate for 14 days. If in residence halls, we will place students in isolated housing, for off- campus students, they'll need to stay at home. The students will need to liaise with Student Affairs concerning attendance, missed assignments, etc

See here for more details.



Self-test kits are available from the NHS directly and will also be available on campus. From next week, a collection point for students, staff and faculty will be set up outside the main entrance of the Richmond building and will be open for anyone who wishes to collect a self-test kit on Tuesdays and Fridays each week from 12-2pm until 30 June.

After this point, please revert to collecting a self-test kit via post, your local authority or participating pharmacies in your area. More details are available on this link. We also urge everyone to come forward for vaccination as soon as one is made available to you.

  • For details of how to get tested for Covid-19 in the Richmond area see more information here.
  • For details of how to get tested for Covid-19 in the Kensington area, see more information here.