Coronavirus (COVID-19)
Advice & Guidance

Updated July 20 2020

Latest UK Government advice

The latest UK Government advice is available here.

Stay alert

We can all help control the virus if we all stay alert. This means you must:

  • stay at home as much as possible
  • work from home if you can
  • limit contact with other people
  • keep your distance if you go out (2 metres apart where possible)
  • wash your hands regularly

Do not leave home if you or anyone in your household has symptoms.
Read more about what you can and cannot do

What changed on 6 July

The government has made some changes to its guidance for people who are shielding because the transmission of COVID-19 in the community has gone down.

The changes from 6 July are:

  • you no longer need to socially distance from people you live with
  • if you want to, you can meet in a group of up to 6 people outdoors, including people from other households
  • you may also form a ‘support bubble’ with one other household if you want to, but one of the households in the ‘support bubble’ should be a single adult household (either an adult living alone or with children under 18 only). You can all spend time together outside and inside each other’s homes, including overnight, without needing to socially distance
  • the government support offer has been extended: you can still get a food box, care and/or medicine delivery until 31 July if you want them, and have registered online by 17 July. If you have been recently advised to shield there is more information on the page below outlining on the support available to you below
  • the latest evidence indicates that the risk of serious illness for most children and young people is low. All children and young people should continue to shield until 31 July. A clinical discussion with your paediatric specialist or GP will be needed before any child or young person is removed from the shielded patient list. Health services will be in touch with children and their families over the summer, ahead of the new school term, to discuss what the new evidence means for them personally in the longer term. Families, carers and young people do not need to make immediate contact

What will change from 1 August

From 1 August, the government will pause shielding unless the transmission of COVID-19 in the community starts to rise significantly.

This means:

  • the government will no longer be advising you to shield
  • the support from the National Shielding Service of free food parcels, medicine deliveries and care will stop
  • NHS Volunteer Responders will carry on delivering the food you buy, prescriptions and essential items to you if you need it
  • you will still be eligible for priority supermarket slots (if you have registered by 17 July)

You may still be at risk of severe illness if you catch coronavirus, so stay at home as much as you can and continue to take precautions when you do go out. You can do this by washing your hands regularly, avoiding touching your face and keeping 2 metres away from people outside of your household or bubble wherever possible.

From 1 August, you’ll be advised you could go out to more places and see more people, for example, the advice is:

  • you can go to work, as long as the workplace is COVID-secure – but carry on working from home if you can
  • children who are clinically extremely vulnerable can go back to school (when the rest of their class goes back)
  • you can go outside to buy food, to places of worship and for exercise – keeping 2 metres away wherever possible

This guidance will be updated with these changes on 1 August.

Learn more on the Government Website.


Self-isolate if you or anyone in your household has symptoms.
Full guidance on staying at home and away from others

Protect yourself and others from coronavirus

Do not leave home if you or someone you live with has either:

  • a high temperature
  • a new, continuous cough
  • a loss of, or change to, your sense of smell or taste

Check the NHS website if you have symptoms

Coronavirus guidance on what you can and can’t do

The Government has set out its plan to return life to as near normal as we can, for as many people as we can, as quickly and fairly as possible in order to safeguard livelihoods, but in a way that is safe and continues to protect our NHS.

The Government has published staying safe outside your home for guidance on what the new rules will mean.

This guidance applies in England – people in Scotland, Wales and Northern Ireland should follow the specific rules in those parts of the UK.

What’s happening at Richmond

The University made the decision to close both London campuses and the campus in Leeds on 1st May 2020 to protect the health of all of its students, faculty and staff. This means that all facilities are closed including student accommodation, common areas, dining facilities, classrooms, libraries and offices. Summer session classes began on Monday, 18th May and are all being offered remotely.

The University continues to house students who cannot travel back to home due to travel restrictions and/or other personal/health related issues. All student support including remote library access is being offered remotely through the summer. For assistance, contact us at [email protected]

Travel Advice and Guidance

The Foreign & Commonwealth Office currently advises British nationals against all but essential international travel. Travel to some countries and territories is currently exempted.

This advice is being kept under constant review. Travel disruption is still possible and national control measures may be brought in with little notice, so check our travel guidance.


  1. Can I receive a refund for my pre-paid housing fees?  
    Please consult the terms and conditions of your housing agreement. If you feel you wish to make a complaint, please follow our complaints and appeals process on our website.
  2. Will the library remain open if I want to use it?
    No, the libraries and all other facilities at the University are now closed to protect the health of all students, faculty and staff.
  3. Will the graduation ceremony happen in May?
    Because of the current uncertainty, the University postponed the May 2020 Commencement.  We will advise students as soon as possible of any further developments.

How to get tested

Please visit the dedicated NHS website for information on receiving tests for Coronavirus (COVID-19). Please be aware, you cannot qualify for testing until you go through 111. Visit the NHS 111 website for information on how to recognise the symptoms of Coronavirus (COVID-19)